{"id":135,"date":"2023-02-13T13:55:15","date_gmt":"2023-02-13T13:55:15","guid":{"rendered":"https:\/\/kprm.in\/?page_id=135"},"modified":"2023-04-13T13:23:50","modified_gmt":"2023-04-13T13:23:50","slug":"seeding-mystery-shopping","status":"publish","type":"page","link":"https:\/\/kprm.in\/index.php\/seeding-mystery-shopping\/","title":{"rendered":"Seeding &#038; Mystery Shopping"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"135\" class=\"elementor elementor-135\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2309ad8f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2309ad8f\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-35d0f1a2\" data-id=\"35d0f1a2\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-75a8340d elementor-widget elementor-widget-heading\" data-id=\"75a8340d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.11.2 - 22-02-2023 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\">Seeding and Mystery Shopping<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7561400 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7561400\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-17160413\" data-id=\"17160413\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2b1ba248 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2b1ba248\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-55271fa5\" data-id=\"55271fa5\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-457d4f59 elementor-widget elementor-widget-eael-adv-tabs\" data-id=\"457d4f59\" data-element_type=\"widget\" data-widget_type=\"eael-adv-tabs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t        <div id=\"eael-advance-tabs-457d4f59\" class=\"eael-advance-tabs eael-tabs-vertical eael-tab-auto-active\" data-tabid=\"457d4f59\">\n            <div class=\"eael-tabs-nav\">\n                <ul class=\"\">\n                                            <li id=\"-seeding-mystery-shopping\" class=\"inactive eael-tab-item-trigger\" aria-selected=\"true\" data-tab=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"-seeding-mystery-shopping-tab\" aria-expanded=\"false\">\n                            \n                            \n                            \n                                                            <span class=\"eael-tab-title  title-after-icon\"> Seeding &amp; Mystery shopping<\/span>                                                    <\/li>\n                                    <\/ul>\n            <\/div>\n            \n            <div class=\"eael-tabs-content\">\n\t\t        \n                    <div id=\"-seeding-mystery-shopping-tab\" class=\"clearfix eael-tab-content-item inactive\" data-title-link=\"-seeding-mystery-shopping-tab\">\n\t\t\t\t        \t\t\t\t\t        <p>Through this activity we can measure the quality of work or services and evaluate all parameters which supposed to be adhering by the bank staffs and its associate and channel partners.<\/p><p><strong><u>Telephonic Seeding<\/u><\/strong>: We conduct a telephonic interaction with suspected individual to review the bank's policies and procedures which supposed to adhere by the individual or channel partners. We \u00a0offer bribe to breach the policy of bank\/NBFC. \u00a0<\/p><p><strong><u>Physical Seeding and Mystery shopping:<\/u><\/strong> In this activity we try to login a dummy loan file at concerned bank and NBFC to check its services, adherence of policy at each level of the file processing,\u00a0 integrity of employees involved in the loan processing,<\/p><p>With the help of these techniques, we can identify the of the process gap and provide feedback on the level of customer service, the quality of work done by bank's employees, and the overall customer experience ects.. This feedback can help the bank identify areas where it needs to improve its services or products.<\/p><p>\u00a0<\/p>\t\t\t\t                            <\/div>\n\t\t                    <\/div>\n        <\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4655d4e3 elementor-widget elementor-widget-heading\" data-id=\"4655d4e3\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">RCU\/FCU Reports format of KPRM:<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3e8ab369 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3e8ab369\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3b6a758c\" data-id=\"3b6a758c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ffd2866 elementor-widget elementor-widget-embedpress_pdf\" data-id=\"ffd2866\" data-element_type=\"widget\" data-widget_type=\"embedpress_pdf.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t    <div class=\"embedpress-document-embed ep-doc-7291b6cd7bd51ea7a734ec01fce3e591 ose-document emebedpress-unit-px\" data-thememode=\"light\" data-toolbar=\"yes\" data-toolbar-position=\"top\" data-open=\"no\" data-presentation-mode=\"\" data-download=\"yes\" data-copy=\"yes\" data-rotate=\"\" data-details=\"\" data-id=\"embedpress-pdf-ffd2866\" style=\"width: 1000px;height: 600px; max-width:100%; display: inline-block\">\n                                <iframe class=\"embedpress-embed-document-pdf embedpress-pdf-ffd2866\" style=\"width: 1000px;height: 600px; max-width:100%; display: inline-block\" src=\"https:\/\/kprm.in\/wp-content\/plugins\/embedpress\/assets\/pdf\/web\/viewer.html?file=https:\/\/kprm.in\/wp-content\/uploads\/2023\/03\/Sample-Format-for-RCU-reporting.pdf#themeMode=light&amp;toolbar=true&amp;position=top&amp;presentation=false&amp;download=true&amp;copy_text=true&amp;doc_rotation=false&amp;doc_details=false#zoom=auto\"  frameborder=\"0\"><\/iframe>\n            <p class=\"embedpress-el-powered\">Powered By EmbedPress<\/p>    <\/div>\n\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7931b195 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7931b195\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4ed4c218\" data-id=\"4ed4c218\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-44325348 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"44325348\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"fas fa-university\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1cd35765 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1cd35765\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-52575efe\" data-id=\"52575efe\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Seeding and Mystery Shopping Seeding &amp; Mystery shopping Through this activity we can measure the quality of work or services and evaluate all parameters which supposed to be adhering by the bank staffs and its associate and channel partners. Telephonic Seeding: We conduct a telephonic interaction with suspected individual to review the bank&#8217;s policies and &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"https:\/\/kprm.in\/index.php\/seeding-mystery-shopping\/\"> <span class=\"screen-reader-text\">Seeding &#038; Mystery Shopping<\/span> Read More &raquo;<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_eb_attr":"","site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-global-header-display":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","footnotes":""},"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/kprm.in\/index.php\/wp-json\/wp\/v2\/pages\/135"}],"collection":[{"href":"https:\/\/kprm.in\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/kprm.in\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/kprm.in\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/kprm.in\/index.php\/wp-json\/wp\/v2\/comments?post=135"}],"version-history":[{"count":25,"href":"https:\/\/kprm.in\/index.php\/wp-json\/wp\/v2\/pages\/135\/revisions"}],"predecessor-version":[{"id":800,"href":"https:\/\/kprm.in\/index.php\/wp-json\/wp\/v2\/pages\/135\/revisions\/800"}],"wp:attachment":[{"href":"https:\/\/kprm.in\/index.php\/wp-json\/wp\/v2\/media?parent=135"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}